Medical device correction regarding Powerheart G5 AED
ZOLL® has received reports indicating some Powerheart® G5 AEDs have displayed Error Code (EC) 501 after normally scheduled self-tests and cannot deliver lifesaving therapy. This failure mode is likely due to exposure to humidity outside the device’s published specification. The notification below is intended to alert users of this specific error code, to indicate the importance of storing their device within stated environmental ranges, and to remind users of the need to visually inspect their device readiness on a periodic basis.
Refer to the links below for location-specific information regarding the correction notice and receipt confirmation.
English - United States: Medical device correction regarding Powerheart G5 AED
Redirect: https://zoll.com/G5Feb2025Notice
English - United Kingdom: Medical device correction regarding Powerheart G5 AED
Redirect: https://zoll.com/G5Feb2025Notice-uk
English - Ireland: Field safety notice regarding Powerheart G5 AED
Redirect: https://zoll.com/G5Feb2025Notice-IE
English - Canada: Medical device correction regarding Powerheart G5 AED
Redirect: https://zoll.com/G5Feb2025Notice
French - Canada: Correction des dispositifs médicaux concernant le DEA Powerheart G5
Redirect: http://zoll.com/G5Feb2025Notice-FRCA
Italian - Italy: Correzione di dispositivo medico relativa a Powerheart DAE G5
Redirect: http://zoll.com/G5Feb2025Notice-IT
Slovenian - Slovenia: Ukrep v zvezi z medicinskim pripomočkom
Redirect: https://zoll.com/G5Feb2025Notice-SI
Dutch - Denmark: Correctie medisch hulpmiddel met betrekking tot Powerheart G5 AED
Redirect: http://zoll.com/G5Feb2025Notice-DK
Portuguese - Portugal: Correção do dispositivo médico relativa ao DEA Powerheart G5
Redirect: http://zoll.com/G5Feb2025Notice-PT
French - France: URGENT : Correction des dispositifs médicaux
Redirect: http://zoll.com/G52025Notice-FR
International English: URGENT: Field safety notice regarding Powerheart G5 AED
Redirect: https://zoll.com/G52025Notice-INT