ZOLL® has received reports indicating some Powerheart® G5 AEDs have displayed Error Code (EC) 501 after normally scheduled self-tests and cannot deliver lifesaving therapy. This failure mode is likely due to exposure to humidity outside the device’s published specification. The notification below is intended to alert users of this specific error code, to indicate the importance of storing their device within stated environmental ranges, and to remind users of the need to visually inspect their device readiness on a periodic basis.
Your action is required: Please read the notification and acknowledge your receipt by filling out the form.
Notification Letter - Medical Device Correction
FAQs - Medical Device Correction
Please fill out the form below to acknowledge your receipt of the device notification.
MCN IP 2502 1007
